6 reasons why use RepairSYS as a service partner
Complexity
We can repair basically everything from electronics to gardening equipment. Thanks to our wide network, we are able to quickly build a service network exactly to your specifications. You get a partner with experience in appliances, tools, garden equipment, fitness,...
You save money
We will service your products from A-Z. From the order placement, through the actual repair, analytics to the detailed work report of our technicians and invoicing. You can take care of what you do best, sales. Leave the warranty and after-sales service to us.
Control and evaluation
Simply place an order and you and your customers can track its status at all times. After the repair, the customer will receive an email notification. This significantly reduces the administrative burden on your employees. Finally, the end customer rates our technicians so you can be confident that we will represent you well.
User friendliness
RepairSYS' simplicity of operation allows multi-user work, substitutability and fast intuitive use. In addition, RepairSYS allows integration into a website, allowing service requests to be entered directly by customers or connected to the company's system via an Api interface.
Professionalism and high percentage of reparability
Before the start of cooperation, the service team is trained, service documentation is studied and revised, and spare parts management is optimized. This results in an extremely high percentage of repairability. We also use modern technologies such as video diagnostics.
Environment
Did you know that by repairing products you prevent CO2 emissions, local emissions, waste, save minerals and give jobs to local people? We have the environment right in our DNA. What we can repair, what we can't, we dismantle for spare parts or dispose of environmentally.
Custom intelligent custom system
The RepairSYS online system allows easy and clear entry, tracking, evaluation and billing of service repairs including spare parts management.
Total number of repairs carried out
%
Percentage of successful repairs
Number of new repairs today
Circular economy and environmental protection
We subscribe to the circular economy. Products should circulate in the economy for as long as possible. Repair is one way to achieve this. We save CO2 both in the production of new products and by optimising the driving distances to service orders. We support the Green Deal, have won several environmental awards and help companies meet their sustainability goals.
History of the company
2014
Launch of the www.opravarna.cz website for end customers
2018
The largest repair network in the Czech Republic, 2000+ repairers
2019
Start of B2B model - warranty repairs for international retail chains - Decathlon, Mall
2022
Entry to the Slovak market.
Opening of our own branch and service in Prague, investment, creation of our own custom RepairSys system, new customers: Bauhaus, Alza,...
2023
Further development and continuous improvement of customer service
Frequently asked questions and answers
What regions do you operate in?
We have technicians all over the country, we can repair products at customers' premises or have them brought in by shipping companies. We are also starting to operate in Slovakia and Austria.
Can anyone become a repairman?
We accept all professional technicians or small businesses, they must be licensed to operate in their assigned areas. For example, the appropriate ordinance is required for electrical. Simply register on our database, we will then enter into a contract with you, register you on the system, or send you for training and you can start repairing.
Can I order a repair from you as an end customer?
RepairSys is for business customers only. In the Czech Republic, the website is available for end customers www.opravarna.cz. In other countries, we are preparing the application for end customers.
Our team
Mgr. Jan Charvát
Founder, CEO
jan.charvat@repairsys.eu
Žaneta Lyvrync
Dispatch
dispecink@repairsys.eu
Ing. Marian Nekula
Chief Operating Officer
marian.nekula@repairsys.eu
Our service
Get in touch with us!
Kostelec nad Černými lesy
Ceskobrodska 237
RepairSys CZ s.r.o.
ID: 03546926
DIC: CZ03546926
Kostelec nad Černými lesy
PRICE LIST
Device fault diagnosis 700 CZK
Service 1200 CZK/hour.
Travel 15 CZK/km
Prices include VAT.
Diagnostics always count, even if the device can't be repaired in the end and is paid for upfront.
For more complex diagnostics 700 CZK, for simpler ones 500 CZK.
6 months repair warranty.